Shipping policy
Shipping Policy
Thank you for shopping with Lumora. We're committed to delivering your order as quickly and reliably as possible.
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Times We ship worldwide from our fulfillment partner's warehouse. Estimated delivery times by region:
- Europe: 7–15 business days
- United States & Canada: 10–20 business days
- Australia & New Zealand: 10–20 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.
Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
Delays Delivery times are estimates and may vary due to customs processing, public holidays, or carrier delays. We appreciate your patience.
If you have any questions about your order, please contact us at support@lumorahome.co.uk.